Have you received my return package?

We will send you an email when the warehouse receives and processes the return. Refunds are typically processed within 1 to 3 business days upon the receipt of the return package.

Return shipments can take between one to three weeks to get back to our warehouse depending on where the package was shipped from, but if you are certain that your return package was delivered and we have not sent you an email yet, please contact us with details about your return (the order number, when you shipped it and the tracking number of the return package, if any).

Have more questions? Submit a request