Returns and refunds

We guarantee that you will like what you buy but if you do not, for whatever reason, just return the product back to us for a refund as detailed in the refund policy below.

Refund Policy

  1. Please contact us within 30 days of the date of purchase if you intend to return/exchange a product - list the items that you would like to return and the reason for the return.
  2. Shipping cost is non-refundable as it went into the initial shipment of the order.
  3. Items returned must be in their original/unused condition. Damaged or used goods will be discarded and rejected.
  4. Incomplete or damaged packaging will result in a 30% re-stocking fee.
  5. If you did not pay for shipping (eg, free shipping promotion), a fee will be deducted from the refund amount to cover the initial shipping charges.
  6. Customized products cannot be returned unless there was a manufacturing flaw as these products were made specially for you
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