Frequently Asked Questions
Shopping and Ordering
- How can I place an order?
- Why should I trust you?
- Is your website secure?
- What does the order status mean?
- Will you send me an email confirming the order?
- What is my order number?
- How to apply a Skin
- What is a Skin?
- What are Skins made of?
- Can I customize a Skin with my photo?
- Do you make Skins for my device?
- Will this Skin fit my device?
Shipping and Delivery
- Can you ship to my country?
- Can you ship to APO/FPO addresses?
- What is the shipping cost?
- What is the turnaround time?
- How will you ship the package?
- Where do you ship from?
- What payment options do you offer?
- Can I send a bank transfer payment?
- Can I pay Cash On Delivery (COD)?
- What is Verified by Visa?
- My credit card or debit card transaction was refused
- What currency can I pay in?
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Returns and Exchanges
- Returns and refunds
- I was sent the wrong product
- Have you received my return package?
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